Shipping policy
Effective Date: 09/10/2023
1. Shipping Information
At ShowerProlux, we are committed to providing a smooth and efficient shipping experience for our customers in the United States. This Shipping Policy outlines the key details of our shipping process.
2. Order Processing Time
- Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During this time, our team will prepare your order for shipment.
3. Shipping Method
- Carrier: We use the United States Postal Service (USPS) as our primary shipping carrier to deliver our shower systems to your doorstep.
4. Shipping Times
- Estimated Delivery Time: The estimated delivery time for our products is typically 4-13 business days from the date of shipment. Please note that delivery times may vary depending on your location and other factors beyond our control.
5. Tracking Your Order
- Order Tracking: Once your order has been shipped, you will receive an email notification containing your order's tracking number. You can use this tracking number to monitor the progress of your delivery.
6. Shipping Fees
- Free Shipping
7. Shipping Restrictions
We only ship to physical addresses within the United States. We do not ship to APO/FPO addresses. Please ensure your delivery address meets these criteria when placing your order.
8. Customs, Duties, and Taxes
showerprolux.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
9. Contact Us
If you have any questions or require assistance related to our shipping policy or your order, please feel free to contact us at help@showerprolux.com. Our customer support team is here to help.
10. Changes to Shipping Policy
We may update our Shipping Policy from time to time to reflect changes in our shipping practices or for other operational, legal, or regulatory reasons. Please check our website for the most up-to-date version of this policy.