Cancellation Policy
Cancellation Policy for ShowerProlux - Shower System Sales
ShowerProlux values your business and is committed to providing the best customer experience. We understand that sometimes, circumstances change, and you may need to cancel your order. Please review our cancellation policy below for information on cancelling your order with us.
Cancellation Guidelines
- Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
- Once your order has been shipped, it can no longer be canceled.
Refund Process
Once your cancellation request is approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the order within 5-7 business days.
Contact Us
If you need to cancel your order, please contact our customer support team as soon as possible. You can reach us via email at help@showerprolux.com.
We appreciate your understanding of our cancellation policy, and we are here to assist you with any inquiries or concerns you may have.